Making the right strategic choice
Case Study – National Learning Disability Charity
The Money Carer Foundation (MCF) was approached by the Group Finance Director of a large care provider charity who had concerns about them continuing to act as the corporate appointee for their clients with learning disabilities.
The main concerns revolved around the costs and complexities of the organisation continuing as the appointee, the lack of understanding from staff in the field regarding financial decision making and the significant conflicts of interest risks to the business that the role had. This last point had been picked up on by the organisation’s regulator at a recent inspection.
The Money Carer Foundation met with the care providers executive management team and presented a proposal for MCF to work with the care provider to fully project manage the transfer of the appointeeships. The process involved providing the care organisation with a structured project plan including letter templates and communication timelines with clients, family members and social workers (if involved)
The project involved the direct transfer of circa 250 appointeeships to MCF and approximately 30 transfers to family members who were willing to take on the complexities of the role.
New bank accounts were opened in each client’s name and the DWP was contacted by MCF and the care provider jointly to manage the smooth transfer of incoming payments. MCF also assisted with decision-specific capacity assessments via their network of independent social workers as part of the consultation process.
The care provider has now realised a significant cost saving, reduced risk and removed conflict of interest criticism and support workers’ time is focused on delivering core care needs without this being diluted due to being side-tracked with money management matters.
Protected by our Appointee
The Appointee Security Bond was developed by the Money Carer Foundation in partnership with Security Bonds Ltd and Aviva Insurance. As an organisation, we understand the importance of accountability and transparency and the introduction of the bond reinforces these principles.
Emulating the requirement for solicitors and family members by the Court of Protection applying to be authorised as the court appointed deputy, we introduced the Appointee Bond in bond in 2018. The bond costs £35 per year and protects the vulnerable person under appointeeship up to £16,000 in the event of theft or fraud by the appointee.
For non-professional appointees (family members and friends) the bond will recompense the vulnerable person in respect of honest mistakes made by the appointee without seeking financial redress from the appointee. Local authority safeguarding teams can inform Deputy Bond Services to enable them to start the claim process for the vulnerable person that has suffered financial loss.
Importantly, the appointee bond will aim to compensate the vulnerable person within 7 working days.
Some frequently asked questions
- What is the difference between appointeeship and deputyship?
- What legislation governs appointeeship?
- Why would someone need a corporate appointee?
- Who can be an appointee?
- What legal duties does an appointee have?
- What happens when a person with an appointees dies?
- Can Money Carer provide appointee bank accounts?
- Is appointeeship regulated by the MCA 2005