Cards and Managed Bank Accounts – FAQ’s

a young man and his mother are sat at a table indoors. the mother, on the left, has an open notebook and a phone in front of her, and a pen in her hand. the young man, on the right, has a laptop open in front of him. they are both looking at the laptop screen. they look concentrated.

Do I need a Monika account to access money management services?  

You need an account on our Monika platform to access our efficient money management services. We open all accounts in the client’s…

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two men are sat indoors on a sofa. they both have an arm around each other. the man on the left has down-syndrome. they are both looking forwards and smiling.

What financial matters can Money Carer assist with?  

By liaising with a number of relevant authorities, we can ensure financial security for all of our clients. These parties may include…

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two women are sat discussing at a table outside. the woman on the left is in a wheelchair. there is a digital tablet propped up on the table, that the woman in the wheelchair is pointing at. both women are looking at each other and smiling.

What are the benefits of external money management?  

Essentially, money management is the monitoring of funds in an attempt to reach a specific financial goal. This may be anything from…

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a young man is sat outdoors in his wheelchair with a blanket over his legs. his mother is stood behind him with an arm over his shoulders. his sister is knelt at his other side with a hand on his wheelchair. they are all smiling.

Family Services Disclaimer  

We recognise the importance of working alongside family members when acting in the best interests of a client. However, we would also…

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two women are sat a table in a cafe. they are both looking down at a piece of paper. the woman on the right has a pair of glasses and a phone in front of her. the woman on the left is in a wheelchair.

What circumstances can Money Carer assist with?

We understand that there are circumstances that might require a reconsideration of the supports available to a person. Examples of this may…

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a young man in a wheelchair is sat outside. he has headphones on. in his hands there is a clipboard and a pencil. he is looking forwards and smiling.

What makes Money Carer banking unique?  

The application process for many UK account providers is often one of difficulty and confusion. At Money Carer, we recognise the hurdles…

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a young woman with down-syndrome and her mother are baking. they are both holding spoons and concentrating on putting cake batter into a baking tin. they both look concentrated.

How do we enable financial safeguarding?  

Designed specifically with vulnerable adults and their support networks in mind, we ensure financial safeguarding for all of our clients through our…

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a woman and a man are sat in a library. the man, on the right, is in a wheelchair, with a notebook in his lap. the woman, on the left, is sat cross-legged on a sofa, with a laptop in her lap. they are both looking at each other and smiling. they are high-fiving.

 How does Monika function?  

Utilised by thousands of clients and their support networks, our specialised banking and payments platform, Monika, is accessible both online and in-app….

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a woman in a wheelchair is sat at a table signing a piece of paper. there is a young man stood next to her with his arm around her shoulders. they are both looking down at the piece of paper. they both look concentrated.

What if there are no family or friends to take on the appointeeship legal role?

Family members and close friends should be the first people approached by the DWP to take on the role. As they will…

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a young man and his mother are sat at a kitchen table. they are both wearing pink. the man, on the right, is holding a digital tablet and angling it towards his mother. the mother is looking at the tablet. they both look concentrated.

Can an appointee open a high street bank account?

For the purpose of opening a dedicated appointee bank account, most high-street banks will be compliant. However, the majority of these providers…

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