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Our Informal Money
Management Plan

For people who choose to have a bit
of extra help with managing money

Money Management for Vulnerable Adults

Our informal money management services are for vulnerable adults who can choose to have support with managing their everyday finances and would benefit from having a helping hand to undertake these tasks.

This differs from our appointeeship plans, where clients have been assessed as unable to manage their welfare benefit responsibilities. For those clients, the Department of Work and Pensions (DWP) put Money Carer in place to formally take on the legal duties and liabilities of managing a person’s welfare benefit claims and income, undertake reporting duties and apply the Mental Capacity Act (2005) principles where appropriate.

Most clients we support via our informal money management plans wish to have the peace of mind of knowing that their bills are paid on time and that their money and bills are managed in a secure and organised which helps to promote independence.

Getting Started

It is a very simple for clients to access our informal money management support, and the starting point is for our online referral form to be completed by clicking on the button below. When we receive the referral for the client we will then ask for an Ordinary Power of Attorney (OPA) document to be signed and returned to us.

An OPA provides us with the basic authority that we need to be able to get in touch with the clients utility suppliers, landlord, local authority and any other organisations that we will need to speak with to arrange for bills and other information to be sent to Money Carer going forward. The OPA document will also enable us to arrange for the DWP to deposit our clients welfare benefits into the new bank account that we will open on our banking platform in the clients name.

DWP benefits appointee

The table below details the service features and costs.

 

Money Management Plan - £55 Per Month

Included if required

Individual, FSCS-protected client bank account opened for benefit receipts

Yes

Money Carer appointeeship security bond put in place to protect client monies*

Yes

Rent management bank account opened to separate and pay rent

Yes

Carer shopping funds account and carer cards provided for support workers to make purchases for the client

Yes

Personal budget account opened and card provided to client for own spending needs

Yes

Liaise with DWP regarding all welfare benefit matters

Yes

Undertake indepth benefit entitlement checks for correct benefit payments

Yes

Liaise with local authority for housing benefit payments and management

Yes

Liaise with housing association/Landlord for rent payment and management

Yes

Notify local authority adult social services teams of our involvement for future communications

Yes

Create a personal spending budget plan for client

Yes

Provide secure online and smartphone app access to plan for client

Yes

Provide secure online access to plan for named carers/social workers

Yes

Allow carers and clients to make secure online money requests

Yes

Arrange payment of care funding and local authority contribution bills

Yes

Managing funds from other income streams

Yes

Arrange emergency or scheduled funds payment via Paypoint vouchers

Yes

Provide online account access to trusted family members (read-only and subject to access agreement)

Yes

Money Carer team is available by phone, email, video call, secure messaging

Yes

Arrange independent social worker visits for complex matters

Yes

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