The Money Carer Card for Carers
Protecting vulnerable people & carers
for more than 14 years with a secure and convenient card for carers.
What are the Money Carer Cards for Carers?
The Money Carer card is a designated bank card that is used by tens of thousands of carers across the UK to buy shopping and other items for those in their care. Carer cards are contactless and can be used in any retail outlet that accepts Mastercard, anywhere in the world. This means that the cards can be used in the vast majority of retail outlets as nearly all retailers accepting card payments accept payments via Mastercard.
The cards can also be used to withdraw cash from ATM machines, with no fees charged for this, due to Money Carers’ unique banking partnership with Zempler Bank.
How Cards for Carers Work
Carer’s cards are issued in the name of the carer or as a shared card, issued in the name of the client. In this case, members of a trusted care circle within our secure system can use the card.
Once set up, carers can access all of the following features online or via our app:
- View all cared-for clients in one place
- Real-time balance and transaction information
- PDF account statements
- Card balance ‘upper and lower limit controls
- Make extra money requests instantly and securely
- Send shopping receipts for auditing purposes
- Sweep system transfers excess funds to the funding account
- View client budget plans and benefit entitlements
This is a fully managed carer card service where The Money Carer Foundation team can be contacted directly by clients, their carers, support workers and other professionals to ensure the smooth running of the accounts and assist with new or replacement cards and also deal with general queries.
Benefits of Using a Card for Carers
Our award-winning carer’s card system benefits from features such as:
- Balance limits
- ATM withdrawal
- Spending controls
- Monitoring systems that continually scan for suspicious activity
- Unique ‘sweep system’ based on your preferred maximum card balance. This can transfer excess funds back into the account the card is funded from to reduce risk and provide greater protection and peace of mind.
Contact Us
For more information about our cards for carers, contact us by sending an email to info@moneycarer.org.uk or call us on 0800 083 0626.
Carer Card FAQs
What is the Structure Behind the Money Carer Card?
The Money Carer card is a unique Mastercard that is linked to a bank account that is protected by the Financial Services Compensation Scheme. The account cannot go overdrawn.
The bank account is opened in the name of the vulnerable client on Money Carers’ own banking platform, and the contactless cards can be used in exactly the same way as any other Mastercard, that is, in-store, or online, however, they are not credit facilities so can not go overdrawn.
Uniquely, Money Carer has its own dedicated banking platform with Zempler Bank which the organisation has worked in partnership with for over 10 years. Over 250 law firms and local authorities use the Money Carer banking platform to open bank accounts and support their own vulnerable clients.
How Long Has Money Carer Been Providing Carer’s Cards?
The concept of the carers shopping card was developed and introduced by The Money Carer Foundation in 2010. Monies held in Money Carer card accounts are protected by the Financial Services Compensation Scheme (FSCS) as the funds are held in properly regulated bank accounts with Zempler Bank.
Very quickly, the Money Carer card became the preferred choice of thousands of carers and care providers to be able to support the vulnerable people under their charge with a secure and protected way of obtaining client funds to perform everyday shopping tasks.
Today, hundreds of law firms, local authorities and national learning disability charities choose the Money Carer card to support their own clients as Money Carer is a secure, and financially robust organisation that is entrusted to manage the finances of some of society’s most vulnerable people.
Where Can Money Carer Cards for Carers Be Used?
Money Carer carer’s cards are standard contactless cards and can be used in any retail outlet that accepts Mastercard in-store, or online, anywhere in the world. This means that the cards can be used in the vast majority of retail outlets as nearly all retailers accepting card payments accept payments via Mastercard.
The cards can also be used to withdraw cash from ATM machines with no fees due to Money Carers’ unique banking partnership with Zempler Bank.
What Unique Features Do The Money Carer Cards and App Have?
The Money Carer card and smartphone app have been designed to support and protect carers and the vulnerable people under their charge. As such, Money Carer cards and the linked Money Carer app have a number of unique features built in.
- The ability to set maximum and minimum balances on the cards.
- A ‘sweep’ system to transfer excess funds from the cards and back into the funding account.
- Payment requests can be made directly from the Money Carer smartphone app.
- Instant payment notifications sent to carers via the app and by email.
- Carers and clients can make money requests directly from the Money Carer app.
- Carers can send in shopping receipts and other documents directly from the app.
- Carers and clients can send and receive secure messages on the app.
- Helpful information such as welfare benefit letters and client budgets can be viewed in the app.
- Emergency money vouchers can be requested and received in the app if a card has been lost.
