Welcome
Money Carer is a long established (2009), award-winning national social enterprise that provides corporate appointeeship, money management and direct payment services for vulnerable adults. We are very proud of our ‘open-door’ policy, which means that we support people from all walks of life. Our clients range from older people with memory problems, to individuals with learning difficulties, to folk who struggle with addictions and mental health challenges.
Our unique banking and payments platform is linked to our smartphone app and is used by hundreds of law firms, local authorities, care providers, family members and, of course, our fantastic, clients.
Our infrastructure is solid and robust. Our scale capabilities actively support many local authorities and care providers struggling with the much-documented social care resource limitations. We are debt free organisation due to our robust management disciplines and business acumen.
Our blend of technology know-how, commercial prudence (we have zero debt) woven with common sense, serves to support our consideration of our commitments to both the Mental Capacity Act (2005) and the Convention of Rights for Persons with Disabilities (CRPD)
Our experience and commitment
Our range of appointeeship services support vulnerable people with differing money management needs from all walks of life and we promote client autonomy and a best interest approach in everything we do.
We are the organisation that developed and brought to market the concept of carer cards, and we continue to invest in developing our proprietary banking and payments software and systems that are used by hundreds of law firms, local authorities and care providers.
Our commitment to this investment enables us to provide innovative solutions to everyday money management problems experienced by our vulnerable clients and their carers.
We harness our own resources and expertise to partner with local authorities and care providers that may be struggling or unable to provide money management services to vulnerable client groups.
We are a national partner to the Department of Work & Pensions (DWP) and we work with in excess of 100 local authorities, circa 200 law firms and hundreds of care providers who use our services.
Listen to The Money Carer Podcast
The Money Carer App
Our smartphone app has been designed with our clients and their busy carers in mind. The Money Carer app is available to download in the App Store and Google Play.
- See balances and transactions for all your clients
- Make money requests instantly
- View welfare benefit letters and other documents
- Send secure messages to Money Carer
- Securely send receipts, bills and other documents
- Download statements for auditing and reconciliation
- View clients spending plans and budgets
- Generate ‘savings envelopes’ for larger purchases
Keep up to date with all things money management, appointeeship and deputyship. Listen to the views of different guest experts and send in your questions or podcast topic suggestions.
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Our Banking Platform
Uniquely, we have our own banking platform with Zempler Bank. This enables us to open bank accounts easily for our own clients and also, the clients of law firms, local authorities and family members representing vulnerable loved ones. So long as the correct legal authority is in place, we can open a bank account on our platform. Zempler Bank has supported our clients and the vulnerable clients of our partners for over 12 years solidly.
Money Management
As the largest provider of independent appointeeships, we support and protect thousands of vulnerable people with their everyday money management needs by delivering an independent and innovative service.
Bulk Appointeeship Transfers
We project manage the bulk transfer of appointeeships from care providers and local authorities so that we can represent individuals independently and more cost-effectively. Care providers and councils then benefit from our secure information-sharing platform.
“Money Carer and Zempler Bank have worked closely together for 10 years, and our unique partnership enables us to support some of the most vulnerable people in society. Their new Funds Access Service is a great example how collaboration between financial services organisations can deliver important new services that will benefit those individuals in society that require additional levels of support with their money management needs”
“Kalgera and Money Carer have partnered to provide better protection to Money Carers’ clients and the clients of the many law firms and local authorities who use their Monika platform to better serve their clients.
With Kalgera’s cutting-edge AI technology, expertise in cognitive neuroscience, and Money Carer’s leadership in money management services for the most vulnerable people in our society, our collaboration is not only exciting but important for raising standards”.
“Pin4 and Money Carer were keen to combine resources at the start of the COVID pandemic to make emergency payments to their vulnerable clients without the need for a debit card. Since then, many organisations use their CashbyText service, powered by our technology, to support people with access to cash from all walks of life”.
After being appointed as Deputy for a client, one of the first tasks we undertake is to open a bank account along with any other necessary accounts.
Doing this through Money Carer, we are given a quality, easy to use service which in turn gives us the ability to act in the best interests of P as soon as possible ensuring we are meeting their immediate needs. We have our own account manager who looks after us from start to finish ensuring the correct number of accounts are opened, supplying us with the correct account log in information and also bank cards for these accounts.
In any issues arise, Money Carer act swiftly to resolve these with their excellent customer service.
Organisations we work with
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