Operational & Policy – FAQ’s

The backs of an elderly couple with their arms over each others shoulders are visible. They face 3 people whose faces are visible and are welcoming them. A Christmas tree and lights are partly visible.

Our Culture

Money Carer is a down-to-earth, problem-solving-focused organisation that consistently innovates to improve the lives of the vulnerable people that we support. We…

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A young women wearing a white headscarf is sat on a bench and is smiling at the sky. On her shoulders are the hands of another woman with a pink headscarf. They are both smiling. They are in a park.

Can I access a client’s bank statements?

Money Carer have a legal and fiduciary requirement to safeguard access to our clients’ personal information. This is specified in principle F…

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A young boy in a wheelchair is outdoors, He is wearing a yellow jacket and blanket and is smiling with a woman and young girl who are holding him.

What is the Family Access Request?

We recognise the importance of working alongside family members when acting in the best interests of a client. However, we would also…

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