Manage Your Money,

Your Way

Simple banking with innovative payment devices and flexible support when you need it — helping you stay independent, make payments easily, and stay in control of your money.

Choose who can support you and what they can access

Easy payments with a bracelet, ring, or fingerprint-enabled card

Simple app and online banking with clear balances, alerts, and documents

Current Account Switch Guarantee

Plus, you can switch to the Touch Account from an existing bank account in just 7 days — completely free. The Current Account Switch Guarantee makes moving simple and secure: all payments (Direct Debits and incoming credits) transfer automatically, and anything sent to the old account is redirected.


Financial Inclusion Award 2025
Touch Money
Zempler Bank
FSCS protected
Person wearing a Touch Money payment bracelet

Banking Designed Around Real Life

The Touch Account helps people manage money more independently, with support available when needed. Designed for those who may find traditional banking difficult, it offers simpler and more secure ways to pay and manage finances.

Built with consideration of the Mental Capacity Act 2005 (MCA) and the United Nations Convention on the Rights of Persons with Disabilities (CRPD), it supports independence, dignity, and inclusion.

Inclusive Banking, Built Around Real Lives

Designed specifically for individuals who need varying levels of support, not retrofitted from traditional banking models. 

Personalised Control of Support Access

Customers decide exactly who can access their account and to what extent—full flexibility from light oversight to full support. 

Advanced Payment Security by Design

Combines wearable tokenisation and biometric authentication to deliver safer, more intuitive transactions without relying on PINs.

Empowering Independence, Not Replacing It

Built around supported decision-making principles, enabling users to retain control while involving trusted individuals when needed.

Seamless Visibility & Transparency 

View, manage, and securely share account activity and documents via app or online portal, improving clarity for both users and supporters. 

Simple, Fast Account Management 

Easy-to-open and straightforward to manage, reducing friction for users, families, and professionals. 

Rights-Based by Foundation

Aligned with the Mental Capacity Act 2005 and United Nations Convention on the Rights of Persons with Disabilities, ensuring dignity, autonomy, and compliance are embedded—not added on. 

Secure Document & Information Hub

Store and access key financial and personal documents safely in one place, reducing admin burden and risk. 

Simple to Open

Easy identity verification process

Open up to 3 connected accounts

Free account switching service available

Optional Open Banking connection to your existing account

FSCS protected up to £120,000

Stay Independent

Decide who can support you with the Circle of Care controls

Choose what trusted people can see and do

Change permissions whenever you want

Set spending limits and account alerts

Use balance sweep tools for added security

Keep Everything Together

Store important letters and documents securely

Access benefit letters, support plans, and statements easily

View balances, transactions, and messages in one place

Use the smartphone app or online portal

Make Payments More Comfortable

Free payment bracelet included with every Touch Account

Tap to pay without needing your phone - no battery

Fingerprint payment card launching summer 2026

Optional personalised payment card with no visible card numbers or PIN

Partners & Collaborations

A red oval logo with white outline. The words 'post office' are displayed within the red section, in white lettering.

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Banking

Money Management

The Money Carer Card

Payment Rings

Finger Print Payment Card 

Payment Bracelets

Personalised Payment Cards 

FAQs


A young woman has her arms outstretched, smiling. Her face is blurry. In her hands, she holds a circle of paper dolls of all different colours.

May 1, 2026

Why Reporting Changes Makes Such a Big Difference For Benefit Recipients

two young women are sat outside on the grass. the woman on the right is sat down on a blanket. the woman on the left is in a wheelchair. in front of them there is an easel with a canvas, a board with paint, and a glass with paint water. they are both painting on the canvas with brushes. they both look concentrated.

April 27, 2026

What is Financial Vulnerability?

Hands holding a digital tablet while sat down. On the screen, there is an image of two men sat down holding mugs and talking. Beneath it, the words 'The Financial Services Gap for Powers of Attorney', and the Money Carer Logo.

April 20, 2026

The Financial Services Gap for Lasting Powers of Attorney

Young man with spina bifida holding up hand during a video call on a smartphone with a caregiver. He is wearing glasses. The carer is to his left, and is holding the phone and also waving at the camera.

April 17, 2026

What Can Money Management Help You To Achieve? 

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