On Nov 1, Lawrence, Andrew, Jo and Lisa from the Money Carer team were at Financial Crime 360 (FC360) at Old Billingsgate in London. The day brought together more than 1,500 people from banks, regulators, law enforcement, fintechs and solution providers, under the theme “Detect, Prevent, Defend”.
Why it matters to us
The people Money Carer supports are often the most exposed: people living with dementia, learning disabilities or mental ill-health, and people whose money is managed by an appointee, deputy or attorney. For them, a single scam or a case of financial abuse can be devastating. Protecting them is built into everything we do, from the spending controls on our accounts and cards to the oversight we give families and professionals.
The agenda covered the full range of financial crime:
- Fraud and scam trends, including how criminals use deepfakes and social engineering to target people
- Customer protection, and how firms can spot and support vulnerable customers sooner
- AI and cybersecurity, on both sides of the fight
- Data and intelligence sharing between banks, regulators and law enforcement
- KYC and digital identity, and the changing AML rules in the UK and EU
One message ran through the whole day: no single organisation can tackle financial crime alone. Collaboration, shared intelligence and designing with vulnerable people in mind are what make the difference.
Thank you to The Payments Association and all the speakers, exhibitors and attendees for a busy, thought-provoking day. We left with new connections and fresh ideas. We’ll keep working with partners across the sector to keep the people we support safe from financial harm.



