Secure Care Circles Explained

To protect client information (and to be fully GDPR compliant), Money Carer has developed a ‘Secure Care Circles’ initiative. This utilises our secure portal and smartphone app.

Secure Care Circles consist of nominated individuals (e.g. carers), or trusted partner organisations (e.g. local authorities), who provide a role in meeting the care needs of our mutual clients. Through our tailored system, these parties come together to form what is known as a client’s ‘Circle of Care’.

Trusted parties are then able to access shared information and send/receive secure messages via app or online portal. They can also share relevant documentation to be stored on the account (which can be accessed at any time). A full history of all communications is also available in the portal, for additional convenience and oversight.

Given the ‘trusted’ status of Care Circle members, this ground-breaking initiative also facilitates access to standard Service Level Agreements (SLAs). Thanks to pre-established authorisation, Money Carer can respond to and action requests more rapidly. All of this is enabled through our secure, innovative banking platform, Monika.