Care Home Appointeeship

We provide money management solutions for older people receiving residential care, ensuring a suitable appointee can be put in place to act in their best interests.

Our Commitment to Care

Our care home based appointeeship plan is for individuals who now reside in a care or nursing home and require an independent appointee to manage their welfare benefit entitlements and ensure their care and other bills are paid on time. Money Carer has thousand of clients who are supported in a residential care setting and we work alongside the care home staff to support our mutual client with their money management needs. Get in touch with a member of our team to find out more. A lot of our clients in residential care and nursing homes are older people who rely on us to ensure that regular services such as chiropodists and hairdressers are paid on time and to provide their Personal Expenditure Allowance (PEA) either to them directly or to the care home residents account.


Why do People Need Appointees?

There are a number of reasons as to why someone might require an appointee. More often than not, it is due to a physical or mental incapacity restricting someone’s ability to reasonably handle their finances. Examples of financial support could include:

  1. Claiming benefits
  2. Managing money
  3. Paying bills

When a friend or relative is no longer able to handle their finances, it may be time to consider an appointeeship plan. If they are also being looked after in a care home, our care home appointeeship plan offers the ideal solution. The Department for Work and Pensions encourages individuals or organisations (such as the Money Carer Foundation) to act in the claimant’s best interests with legal authority, and help to manage their welfare benefit entitlements.


Who can Receive Appointeeship Plans?

A lot of our clients in residential care and nursing homes are older people who rely on us to ensure that regular services such as chiropodists and hairdressers are paid on time and to provide their Personal Expenditure Allowance (PEA) either to them directly or to the care home residents account. The appointee themselves must be aged 18 or over if acting as an individual on the claimant’s behalf. It is becoming increasingly popular, however, to enlist the services of an organisation such as the Money Carer Foundation as the legal appointee.


What is Included in the Care Home Appointeeship Plan?

Our platform offers a wide range of benefits to ensure that managing payments to claimants is made as simple and efficient as possible. The points below details a breakdown of the key service features that form our Care Home Based DWP Appointeeship Plan.


Care Home Based Appointeeship Plan

£62.50/month

  • Individual FSCS-protected client bank account opened for welfare benefit payments and ongoing management
  • Money Carer appointeeship security bond in place to protect client funds*
  • Separate rent management bank account opened for rent payments
  • Carer shopping cards and funding provided where required
  • Client personal budget / spending account opened with a payment card provided
  • Payment of all required care home, local authority and other bills
  • Liaison with the Department for Work and Pensions (DWP) regarding welfare benefit matters
  • Undertaking benefit entitlement checks to ensure correct benefit payments
  • Creation of a personal spending budget for the client
  • Secure online and smartphone app access to the financial plan for clients, carers and social workers where required
  • Arrangement of emergency or scheduled payments via PayPoint vouchers or the CashbyText service
  • Provision of read-only online account access for trusted family members (subject to access agreement)
  • Support from the Money Carer team via phone, email and secure messaging


Download our Appointeeship Fees and Information Leaflet


* Money Carer in conjunction with Security Bonds Ltd developed the Appointeeship Security Bond in 2018

Appointeeship FAQs

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Supporting Social Workers

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Trusted Carer Status

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Does an Appointee have to report changes in a person's circumstances?

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Can I resign as the DWP appointee?

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Can a family member be the appointee?

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Can an appointee be nominated on a temporary basis?

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Can a doctor recommend an appointee?

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Can the Money Carer appointeeship fee be paid for via Disability Related Expenditure?

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What does an appointee need to do to manage a Universal Credit account?

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Is an appointeeship or general power of attorney more suitable for someone with capacity?

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A young man and his mother are sat at a kitchen table. They are both looking at a tablet intently. The man wears a pink and navy blue flannel. The mother wears a pink jumper.

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Can an appointee open a high street bank account?

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What is a DWP Visiting Officer? | How to open an Appointee Bank Account

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January 15, 2026

What is the difference between MCA (2005) and CRPD?

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January 15, 2026

Are appointeeships set up by the Court of Protection?

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January 15, 2026

What fiduciary responsibilities does a DWP appointee for welfare benefits have?

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What is the Money Carer Current Account Switching Service?

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