DWP Visiting Officers are individuals who work for the Department for Work and Pensions.

They are responsible for conducting home visits to verify a claimant’s eligibility for certain benefits, such as disability benefits or attendance allowance and also to verify the suitability of a prospective appointee as someone who wishes to act on behalf of the claimant.

During the visit, the DWP Visiting Officer may ask questions about the claimant’s health condition or disability, review any medical evidence or documentation provided by the claimant, and may observe the claimant carrying out certain tasks to determine their level of functional ability and also ask the prospective appointee about their relationship with the claimant amongst other questions in order to assess their perceived suitability.

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