If someone cannot handle their finances due to physical or mental incapacity and struggles with tasks such as claiming benefits, paying bills, or managing their money, they may require the assistance of an appointee. This can be a temporary or permanent arrangement.

The DWP uses the term ” appointeeship ” to refer to the legal authority given to an individual or organisation, such as The Money Carer Foundation, to manage another person’s welfare benefit entitlements.

For further information about becoming a DWP appointee, please download our appointee guide for family members.